Housing Support
If you’re experiencing challenges with your tenancy, are at risk of homelessness, or need support to maintain your housing in the Moreton Bay or Brisbane North (Meanjin) area, the Homestay program may be able to help.
We provide and administer a number of Brisbane housing assistance programs. Read more about Homestay, Older Persons Action Program (OPAP), Homeless Outreach Access Program (HOAP), and much more on this page.
Encircle has been in operation providing North Brisbane support services since 1987.
We are committed to developing programs and services that support the wellbeing of community members, to encourage and enable community participation, and respond to identified community issues and needs.
Encircle operates across 6 sites – Caboolture, Kallangur, Kedron, Lawnton, Redcliffe, and Strathpine.
We have 60 staff and approximately 300 volunteers. Our programs and activities demonstrate a wide variety of integrated options for the people in our region.
Homestay
Encircle Homestay Program is an early intervention service providing support to individuals / families to sustain new or existing tenancies.
We provide and administer a number of Brisbane housing assistance programs. Read more about Homestay, Older Persons Action Program (OPAP), Homeless Outreach Access Program (HOAP), and much more on this page.
Homestay supports individuals and families at risk of homelessness to maintain independent housing by providing advice, advocacy, and information, along with practical support to sustain long-term housing and explore all available options.
- Information, advice, and advocacy around tenancy issues
- Budgeting support and referrals to financial counselling
- Assistance with negotiating payment plans with real estate agents
- Referrals to other relevant services
- Strengthening tenancy sustainability through practical support and empowerment
Homestay is open to individuals / families who are currently housed in a tenancy, including:
- Private rental through a real estate or landlord
- Community housing provider
- Social housing
Potential clients may have received a Notice to Remedy Breach or Notice to Leave where the tenancy may still be sustained.
If you are unsure, please contact the Homestay team.
- Self-referrals
- Support service / organisational referrals
- Housing Providers / Real Estate / Landlords
Please complete the Encircle Homestay Referral Form.
Encircle Homestay Team
Pine Rivers Neighbourhood Centre
865 Gympie Road, Lawnton
Phone: 07 3889 0063
Links and helpful information
Tenancy Information & Resources
- QSTARS
Phone: 1300 744 263
qstars.org.au - Tenants Queensland
tenantsqld.org.au - RTA
Phone: 1300 366 311
rta.qld.gov.au
Domestic Violence
- DV Connect Womensline: 1800 811 811
- DV Connect Mensline: 1800 600 636
- 1800 RESPECT: 1800 737 732
Homelessness
- Homeless Hotline
1800 474 753 - Salvation Army Upfront Intervention Team
Brisbane North: 07 3832 1491
Moreton Bay: 07 5495 4400 - St Vincent de Paul
1800 846 643 - HART 4000
07 3004 0100 - Micah Projects
07 3029 7000 - Contact Encircle Here
Department of Housing
- Chermside Housing Service Centre
Phone: 07 3917 4600 - Fortitude Valley Housing Service Centre
Phone: 07 3034 6500 - Moreton Bay Housing Service Centre
Phone: 07 5432 0700
Homeless Outreach Access Program (HOAP)
Encircle’s Homeless Outreach Access Program (HOAP) provides support to individuals / families experiencing homelessness or at risk of homelessness in the Moreton Bay region.
HOAP supports individuals experiencing homelessness through:
- Information on finding accommodation or housing
- Support with social housing applications
- Advocacy with housing and support services
- Referrals to specialist services
- Strength-based case management
- Emergency relief connections
HOAP supports people aged 18 and over experiencing homelessness in the Moreton Bay region.
Individuals (18+) and families experiencing homelessness in the Moreton Bay region who have barriers to accessing accommodation or housing.
- Self-referral
- Referral from a service or organisation
- Call the Homeless Hotline: 1800 474 753
Download the Moreton Bay Homelessness Connection Form
Email referrals to:
HOAP@encircle.org.au
- Homeless Hotline: 1800 474 753
- Ask Izzy
askizzy.org.au - The Breakfast Club Redcliffe
0467 811 380 - Caboolture Community Action
07 5309 4122
Service Integration Initiative – Regional Care Coordination
Encircle auspices the Service Integration Care Coordinator Facilitator in the Moreton Bay region.
The Service Integration Care Coordinator facilitates collaboration between local support services assisting people who are homeless or at risk of homelessness.
The program coordinates referrals, supports care coordination groups, and helps connect individuals and families with housing and specialist supports.
Please send completed referral forms to:
mbcarecoordination@encircle.org.au
Care Coordination Groups operate fortnightly across Moreton Bay North and South.
Referrals can be made by support services assisting individuals or families experiencing homelessness or housing instability.
Moreton Bay Housing & Homelessness Network Meeting
Encircle’s Service Integration Care Coordinator chairs the monthly Moreton Bay Housing & Homelessness Network Meeting.
This regional network meeting brings together community services, housing providers, and government agencies to collaborate on improving housing outcomes across Moreton Bay.
To join the mailing list, contact:
mbcarecoordination@encircle.org.au