Family Support Practitioner

Family Support Practitioner

  • Lawnton, Brisbane QLD
  • Permanent Part-time basis (0.7 FTE, 53 hours per fortnight)
  • SCHADS Award Level 5

Encircle is offering an exciting opportunity for an experienced Family Support Practitioner to join our dedicated team of professionals on a permanent part-time basis (0.7 FTE, 53hrs per fortnight). In this role you will operate within a strengths-based, child-centred, and family-focused framework, and develop, implement, monitor, review case plans and outcomes alongside families – ensuring the voices of children and caregivers are heard.

We’re looking for someone who is:

  • Driven by purpose and compassion
  • Strong interpersonal and communication skills
  • Committed to professional excellence and community wellbeing

Encircle Community Services Ltd (Encircle) is the preferred community services provider in the City of Moreton Bay. We are a community-owned and operated organisation offering a range of support services and activities directly to families and individuals living in Moreton Bay and the greater North Brisbane area.

Since 1987, we have been committed to developing programs and services that support the wellbeing of community members, to encourage and enable community participation, and respond to identified community issues and needs.

Encircle operates across six sites including Kallangur, Lawnton, Redcliffe, Strathpine, Caboolture and Kedron. We have 80 staff and approximately 130 volunteers. Our programs and activities demonstrate a wide variety of integrated options for the people in our region.

About this role

Family Support Practitioners coordinate and drive collaborative case management services for vulnerable families with complex needs, utilising a Strengths-based Framework to develop services that focus on prevention and early intervention to improve family wellbeing.

Family Support Practitioners will contribute to the establishment of operational objectives for the Family Support team, utilising sound knowledge and skills gained through qualifications and experience.

Capabilities to be successful in this role

  • Demonstrated professional case management skills, including high-level planning and organisation, assessment, and complex decision-making skills.
  • Experience working with vulnerable families and an understanding of the factors that contribute to vulnerability.
  • Experience applying strengths-based and trauma-informed practice.
  • Knowledge of current evidence-based practice, legislation and trends relevant to Child Protection and family systems.
  • Cultural awareness and competence in working alongside other cultures including First Nations Peoples and people from a CALD background.
  • Excellent verbal and written communication skills.
  • Ability to work autonomously and as part of a multidisciplinary team.
  • Experience developing, coordinating and facilitating group-based activities and programs.

To view the full position description for this role, click here.

Key Selection Criteria:

  1. Demonstrated ability to provide case management support to families with complex needs that builds family capacity and strengthen resilience.
  2. Proven experience effectively identifying and assessing support needs and making decisions in complex case management situations.
  3. Demonstrated ability to purposefully engage and collaborate with agencies within the community to deliver better client outcomes.
  4. A high degree of professionalism and well-developed interpersonal skills with a capacity to liaise effectively with a wide range of people including clients, service providers and staff.
  5. Well-developed communication and computer skills that include the management of client records, database management, collection of statistical data and report writing.
  6. Demonstrated ability to practice within a client centered, strengths based, trauma informed framework.
  7. Demonstrated understanding of the challenges and needs of all community members including First Nations Peoples, culturally and linguistically diverse communities, LBGTIQA+ backgrounds, and other vulnerable population groups.

Required Qualifications and Experience

  • Bachelor level qualification in social work, psychology, human services, or a related field, and
  • Minimum of three year’s experience in a similar role.

Other

  • National Police Check
  • Current Driver’s License
  • Must be able to work in Australia
  • Blue Card
  • Current First Aid and CPR Qualifications and/or ability to obtain

Encircle is an equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islander people, people from a CALD background and people living with a disability.

If you’re ready to be a part of something bigger, we’d love to hear from you!!!

To apply for this position please:

  • ensure you meet the qualifications and experience requirements.
  • provide a cover letter (4 pages maximum) demonstrating your suitability for this role against the key selection criteria detailed in the above; and
  • provide a current resume (3 pages maximum).

If you feel you have the right qualifications, and experience and would like to work in the Community Services space, please apply by submitting your application here via seek.com.au or emailing directly to .

Applications close on Tuesday 24th February, 2026.

Please note we will not be accepting applications via employment agencies.